At ALD Automotive, we take due diligence very seriously, and therefore we may ask you to provide additional documentation to prove your identity or your address when you apply for finance or wish to change any of the personal details we hold about you. This is not only to meet UK money laundering regulations, but also to help stop criminals from using financial products or services for their own benefit.
What do I need to provide?
Existing customers requesting to change their details with us:
To guard against fraud, you will need to pass identity verification checks when you contact us to change any of your details. Depending on what you wish to change, we may require proof.
New customers applying for finance:
In order to confirm your identity, we will need to verify your name and address. There are two ways to do this:
- We may be able to check your identity electronically by using credit reference agencies to search sources of information relating to you (an identity search); this search will not affect your credit rating unless you proceed with the agreement.
- We may also ask you to provide additional evidence. If we do ask, please provide copies of original items (i.e. PDF files, scanned copies). We are not able to accept files downloaded onto Word or Excel. These proofs must meet the criteria stated below.
Proof of Identification
|Signed UK passport||Must be valid|
|Full UK driving licence ||Must be valid |
|Full photo card driving licence||Must be valid|
|Full photo card driving licence from an EU/EEA country||Must be valid|
|Full EEA passport or EU member state ID card||Must be valid|
|UK disability blue badge with photo||Must be for current year |
|National Identity Card (only acceptable for EEA or Swiss National customers)||Must be valid|
|Northern Ireland voters card ||Must be valid|
|UK Biometric Residence Permit on sight of own country passport ||Must be valid|
|Firearms Certificate or Shotgun Licence (photo card)||Must be valid|
Proof of Address
|Full UK driving licence (inc. old style paper)||Must be valid|
|UK-based bank or building society statement (inc. credit card providers)||Must be less than 3 months old|
|UK mortgage statement||Must be less than 12 months old|
|UK gas or electricity bill ||Must be less than 3 months old|
|UK phone and broadband bill (not mobile)||Must be less than 3 months old|
|UK council tax bill||For the current year |
|UK Credit Union statement ||Must be less than 3 months old|
|Tenancy agreement from housing association or local council||For the current year showing live tenancy|
|Benefits Agency letter (Department of Work and Pensions, Jobcentre Plus, Child Benefit Office or Veterans Agency) confirming your right to benefits||Must be less than 3 months old|
|HMRC tax documentation (either; tax notice, coding assessment, statement, credit document, or notice of tax code)||Must be for current year |
|Electoral register entry ||Must be for current year |
All proofs must be valid as per the tables above, and clearly state your full name and, where required, your current address and income.
Proofs of who you are and where you live must be from different sources - for example, a Tax Notification Letter can't be used alongside a Child Benefit Letter as they are both issued by HMRC.
Please provide copies of original items (i.e. PDF files, scanned copies). We are not able to accept files downloaded onto Word or Excel.
If you're using a multi-page document such as a bank statement, please send all pages.
Your address must appear exactly as it does on your letters from us. If your address is incorrect on our letters, please contact us. If it is registered incorrectly with the Royal Mail, please contact them directly.