Breakdown and roadside assistance

AA Breakdown assistance is included for mechanical failures.

First, check your manufacturer’s handbook for cover and call their emergency number.

If not covered or unsure, call Driver Assistance at 08000 32 32 77.

If your vehicle has a technical fault, whether one-off or intermittent, please book it with your dealership for investigation and repair.

If the dealership cannot resolve the issue, contact us at 03700 011 181 or customerrelations@aldautomotive.com. When contacting us, provide:

• Vehicle registration number
• Account reference number
• Current mileage
• When/how often has the fault occurs
• Vehicle location
• Whether the vehicle is driveable
• Dealer details, if already visited for this fault

Please note: If your email comes from an email address not currently registered to your account, you will need to complete some data verification.

If you have maintenance or breakdown cover, we partner with AA to provide top breakdown assistance, including:

• 24/7 support, all year round
• Roadside repairs in 80% of cases (source: AA data, 06/23)
• Vehicle recovery and up to eight people recovered, plus free relief vehicle for the first 24 hours
• Home breakdown support.
• European roadside repair, recovery and repatriation, 24-hour car hire, and foreign travel documentation service (subject to a document fee)

For breakdown assistance, call us on 03700 011 181.