Servicing and maintenance

If we are the registered keeper of your vehicle, we’ll send MOT reminders starting three months before the due date. If not, we are unable to send reminders. Registered keepers can sign up for MOT text reminders via GOV.UK.

It remains your responsibility to ensure all servicing is carried out on time and by an authorised dealer. Missed services or incomplete service history logs when the vehicle is returned to us, will be liable for any costs incurred (from an invalidated warranty or lower resale value, for example).

If your vehicle’s MOT has expired or failed due to dangerous issues, do not drive it until repairs are done and it passes a retest.

If your agreement includes maintenance, we’ll help arrange repairs and the MOT retest, covering costs unless damage, misuse, or neglect caused the issues. The authorised garage will contact us.

Repairs from damage, misuse, neglect, or if you lack maintenance coverage, must be paid by you or your company.

Manufacturers' remote software updates for Battery Electric Vehicle (BEV) must be carried out when required. You must also ensure the battery is kept at optimal charging levels as recommended by the manufacturer.

There are also a number of other factors to consider to maintain your BEV during the course of your lease.