Our People

Our people are at the heart of what defines ALD Automotive

All our employees are committed to the Customer Excellence programme

 

Tim-Laver

 

 

 

 

 

Ian-Turner

 

 

 

 

Charlie

 

 

 

Steve_Lavery

 

 

 

 

Anna_Woodward

 

 

 

Jo_Monk

Tim Laver

Managing Director

Tim was appointed Managing Director in July 2019, having been ALD Automotive UK’s Director of Finance and Risk since January 2006. Prior to joining ALD Automotive, Tim worked in the Internal Audit team at Arval. Prior to Arval he qualified as a Chartered Accountant at Ernst & Young. With more than 15 years of experience within the vehicle financing sector Tim has a detailed understanding of the needs of the fast changing world of mobility. And within this ever more demanding, complex and competitive market he is driven by a desire to ensure ALD Automotive delivers the very highest level of customer service. In doing this his focus is to ensure ALD Automotive continues to create innovative and sustainable solutions that will meet the needs of its customers over the next 5 to 10 years.

Ian Turner

Sales & Marketing Director

Ian is responsible for the Sales and Marketing teams within ALD Automotive UK. He brings a track record of success and a wealth of commercial expertise to the role, having begun his career in 1988 with Jessops Vehicle Contracts before moving on to Hertz Lease and then ALD Automotive. Ian is passionate about how ALD Automotive meets customer and market needs. He actively builds strategic relationships with customers and ensures ALD Automotive’s sales teams provide best fit contracts and services, best value for each customer, and new ways to meet or exceed expectations. Under Ian’s stewardship, ALD Automotive continues to achieve excellent growth and customer retention levels.

Charlie Paintlin

IT Director

Charlie is responsible for ALD Automotive’s Information Technology strategy and oversees the IT Service, Development, and Operation teams. Charlie joined ALD Automotive at the beginning of 2003 as an Application Developer, going on to hold key roles within senior management before his appointment as IT Director in 2018. He holds a clear passion for delivering quality services and solutions through collaborative working practices and methodologies.

 

Steve Lavery

Customer Service Director

Steve joined ALD Automotive UK as Customer Service Director in November 2016 after holding a variety of roles in customer engagement, strategy development and transformation at both Vodafone and EE. Responsible for leading the customer services teams, Steve uses his expert knowledge to ensure ALD Automotive continues to deliver exceptional levels of customer service which go above and beyond the needs of our customers and partners.

 

Anna Woodward

Director of Legal & Compliance

Anna joined ALD Automotive in March 2013 from a leading law firm. She became Director of Legal and Compliance at ALD Automotive in November 2016 and is responsible for overseeing the Legal, Compliance and Facilities teams. Anna qualified as a solicitor in 2008 and uses her wealth of legal expertise to ensure that ALD Automotive conducts its activities in accordance with legal and regulatory requirements and in the interest of our customers and partners.

 

Jo Monk

HR Director

Jo is responsible for ALD Automotive's People Strategy. Jo and her team are responsible for all aspects of HR and Personal Development. They are committed to supporting our people and customers by ensuring that ALD Automotive is a high performing and rewarding place to work. Jo joined ALD Automotive in 2005 from a number of FMCG companies, including Unilever, Golden Wonder and Johnson Diversey.