Tyres

Question 1

What should I do if my vehicle gets a puncture?

ald · Accepted Answer

You can contact your breakdown provider for assistance. Your provider should be able to recover your vehicle to a tyre centre to arrange for the punctured tyre to be replaced. You can find [further details about breakdown cover here.](targetSelf:https://www.aldautomotive.co.uk/en-gb/faq/q/emergencies/breakdown/)

Question 2

My agreement includes a maintenance package, how can I arrange for my tyres to be replaced?

ald · Accepted Answer

The cost of replacing high quality tyres due to fair wear and tear is included in your maintenance package. Tyre replacement can be arranged at your local Kwik Fit or with Kwik Fit Mobile. Simply call Driver Assistance on [08000 32 32 77](targetSelf:tel:08000323277).

You can book your tyre replacement directly with [Kwik Fit here](targetBlank:https://fleetbookings.kwik-fit.com/tyres),

Kwik Fit Mobile assistance will require your full tyre size and make of tyre currently fitted (i.e. 205/55 R 16 98T (load index must be included)). Guidance on [how to find your tyre size can be found here](targetBlank:https://www.kwik-fit.com/tyres/information/writing-on-my-tyres).

You can request a replacement tyre repair kit at your local Kwik Fit. You won’t have a tyre repair kit if you have run flat tyres. If you have run flat tyres, you can find out more in ‘What are run flat tyres?’.

Question 3

My agreement doesn't include a maintenance package, how can I arrange for my tyres to be replaced?

ald · Accepted Answer

It’s your responsibility to arrange and cover the cost of replacement tyres and replacement tyre repair kits. Please note you won’t have a tyre repair kit if you have run flat tyres. If you have run flat tyres, you can find out more in ‘What are run flat tyres?’.

Question 4

Do I need to replace my tyres with the same specification and brand?

ald · Accepted Answer

Tyres need to be replaced with the same specification of tyre, but you’re not required to replace tyres with the same brand.

Question 5

How often should I check my tyre tread depth and tyre pressure?

ald · Accepted Answer

We recommend checking your vehicle’s tyres at least once every 2 weeks to ensure that they remain safe and road legal.

When inspecting your tyres, you should check the following:

- Tyre pressures
- Tyre tread depth
- External damage

Question 6

What is the legal limit for tyres?

ald · Accepted Answer

The legal limit for tyres is 1.6mm across the central three quarters of each tyre.

You should arrange for your tyres to be replaced before they reach this limit, as failure do to so could result in a fine and/or penalty points on your driving licence.

You can find guidance from Kwik Fit on [how to check your vehicle’s tyre tread depth here](targetSelf:https://www.kwik-fit.com/tyres/information/looking-after-tyres).

Question 7

Where can I find my vehicle’s recommended tyre pressures?

ald · Accepted Answer

Recommended tyre pressures vary depending on the vehicle manufacturer. You should be able to find the recommended pressure for your vehicle in your vehicle handbook.

This information may also be printed on the driver’s door or on the inside of your vehicle’s fuel flap.

You can also use [Kwik Fit’s tyre pressure search here](targetSelf:https://www.kwik-fit.com/tyres/information/tyre-pressure-search).

Question 8

What type of external damage should I check for on my tyres?

ald · Accepted Answer

You should check all your vehicle’s tyres for tears, gauges, cuts, lumps and bumps, which can be caused by impact with kerbs and potholes etc.

If you identify any issues when checking your tyres, you should arrange for your tyres to be checked by a professional.

Question 9

Should my vehicle have a spare tyre or tyre inflation kit?

ald · Accepted Answer

Your vehicle will either have:

- Run flat tyres;
- A spare tyre; or
- A tyre inflation kit

Run flat tyres are increasingly becoming manufacturers’ preferred solution for punctures.

Run flat tyres save space in your vehicle’s boot, as there’s no need for a spare tyre or a tyre inflation kit.

Having run flat tyres also means that you don’t have to worry about changing a tyre or using a tyre inflation kit at the roadside.

Your vehicle’s manual will include information on the kind of tyres your vehicle is fitted with.

If your vehicle was supplied with run flat tyres, you’ll need to ensure that any replacement tyres are also run flat tyres.

Question 10

What are run flat tyres?

ald · Accepted Answer

Run flat tyres have a reinforced sidewall, meaning they don’t collapse in the event of a puncture, allowing the vehicle to be safely driven following a puncture for around 50 miles at a speed of no more than 50 miles per hour.

Most vehicles have a Tyre Pressure Monitoring System (TPMS), which will alert you if your tyres lose pressure, indicating that there may be a puncture.

If your vehicle’s TPMS alerts you to a loss of tyre pressure, you shouldn’t continue with normal driving and arrange for your tyres to be inspected by a professional before you continue using the vehicle as normal. Driving with a punctured run flat tyre for over 50 miles or at speeds of over 50 miles per hour can cause damage to your vehicle.

Question 11

Can I fit winter tyres to my vehicle?

ald · Accepted Answer

If you have a maintenance package included in your contract, winter tyres aren’t included, but we do allow for all season tyres to be fitted. You can find out more in ‘Are all-season tyres included if I have a maintenance package included in my contract?’.

You can fit winter tyres at your own expense, but you’ll become responsible for ensuring the current tyres are stored and kept safe while removed. This includes accepting liability for lost or damaged tyres. You’ll also be responsible for all storage and refitting costs, as well as ensuring that the standard tyres are refitted ahead of returning your vehicle to us.

Question 12

What are all-season tyres?

ald · Accepted Answer

All-season tyres are designed for use in countries with moderate weather all year round. In the UK, winters tend to be less severe, with a low likelihood of snow. All-season tyres combine elements of both summer and winter tyres, making them suitable for use throughout the year in the UK.

They’re made from an intermediate rubber compound that provides good grip on warm dry roads, but also won't harden in cold weather.

Question 13

Are all-season tyres included if I have a maintenance package included in my contract?

ald · Accepted Answer

If you have a maintenance package with us, winter tyres are not included, but all-season tyres can be fitted as part of your package and are a great alternative.

If your original tyres are not worn below 1.6mm, or are partially worn, we won’t be able to cover the replacement under your maintenance agreement.

When your tyres are due to be replaced, our tyre supplier will need to contact us and request that we approve the fitting of all-season tyres.

All-season tyres aren’t available in all sizes, so it may not be possible to fit them to your vehicle. Our tyre supplier will be able to advise you further. For more information on replacing your vehicle’s tyres, please see ‘How do I arrange for my tyres to be replaced if I have a maintenance package included in my contract?’.

Question 14

Are all-season tyres covered if I don’t have a maintenance package included in my contract?

ald · Accepted Answer

No, you’re responsible for arranging and covering the cost of replacement tyres.

If you decide to add winter tyres, you’ll need to replace these before your vehicle is returned to us, but we’re happy for your vehicle to be returned with all season-tyres fitted.

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