We are fully committed to treating your personal information in such a way that it is fair, secure and respecting all relevant laws. We will only request personal information when it is required for the purpose of assessing an application for personal finance.
A "cookie" is a small text file that's stored on your computer, smartphone, tablet, or other device when you visit a website or use an app.
Cookies are very useful for websites and provide functionality to make your experience on our website as smooth as possible. For example, they let you move between web pages efficiently, remembering your preferences, and generally improving your online experience. They also allow us to improve our website, so that it continues to meet your needs.
We use two types of cookies. Persistent Cookies are stored on a user’s device to help remember settings, preferences or sign-on credentials. They are activated each time you revisit our website. This helps create a convenient and faster website experience. Session cookies are temporary and pass data from page to page until it expires or you clear your cache.
Certain features of our site depend upon cookies to function and are deemed, within the law, to be strictly necessary, these are referred to as “essential cookies”. You will not be asked for your consent for us to place these cookies, however you may disable the cookies via your browser settings. These cookies are automatically placed on your computer or device when you access or perform certain actions on a website. These cookies are used solely to transmit data over a network or are needed to make a website operational.
There are various ways that you can control and manage your cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
Please remember that any settings you change will not only affect Cookies used on our website, these changes will apply to all websites that you visit (unless you choose to block cookies from specific websites).
Most browsers will allow you to:
See what cookies you've got and delete them on an individual basis.
Block third party cookies.
Block cookies from specific websites.
Block all cookies from being set.
Delete all cookies when you close your browser.
You should be aware that any preferences will be lost if you delete your cookies (which also includes where you have opted out from cookies, as this requires an opt-out cookie to be set).
To find out more about cookies, including how to see your active cookies, how to manage and delete them, visit www.allaboutcookies.org. Alternatively, you can search the internet for other independent information on cookies.
What cookies we use and how we use them - Tracking and Analytics
Website Analytical Cookies
The Cookies we use on our website are "analytical" cookies. They allow us to keep our digital products and services easy to use and up-to-date. We then use web analytics services to help us understand how people use them. For example, we can see which parts of our products and services are most popular, identify when errors occur, and test different versions of a page. This allows us to optimise our customers’ experience. These web analytics services may be designed and operated by 3rd party companies on our behalf.
Cookies allow web analytics services to recognise your browser or device and, for example, identify whether you have visited our website before, what you have previously viewed or clicked on, and how you found us. We may also collect information about your computer or device, including where available your IP address, operating system and browser type. For system administration and statistical purposes we may collect anonymised data relating to users’ journeys to understand the popularity of particular vehicles or special offers. It also helps us to analyse patterns of user activity and to develop a better user experience.
If Cookies are not accepted as part of the use of the site, then the user will be unable to log in. The ability to log in requires the activation of a session cookie on the site.
Our Own Cookies
Other Third Party Cookies
We use various third party tools and tags to analyse your usage and to help improve your online experiences.
Marketing based cookies help personalise advertising. They are often served by third party companies. These cookies track your online activity between websites, help advertisers deliver more relevant promotional material to you, based on your website behaviour and interactions. They also help limit how many times you see an advert for the same product.
We use various third party tools and tags to analyse your usage and to help improve your online experiences. These are detailed in the table below.
Cookies in Emails
These help us to understand whether you’ve opened an email and how you’ve interacted with it. Cookies may also be set if you click on a link within the email.
If you don't want to accept cookies in emails, you can set your browser to restrict or reject cookies, or you can close the email before downloading any images or clicking on any links. This is explained above under 'Managing Cookies'.